Customers


exponential e logo
Exponential-e needed a hosted UC platform that could be evolved to deliver truly innovative services. “We wanted to offer a true unified communications experience with instant messaging, mobile clients and collaboration rather than just a voice-oriented service. SIPHON was an obvious choice of partner as it continues to be at the forefront of innovation in this space.”
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essensys logo

essensys
wanted to de-risk the build and deployment of its new hosted UC platform. “It was clear that access to highly skilled and experienced engineering resources would help us adapt [our management user interface] to enable interworking with the new platform. This skillset and experience is exactly what SIPHON was offering.”
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avc one logo
AVC One wanted to build and operate a new hosted Unified Communications (UC) platform. “SIPHON’s upfront involvement in the design of the solution was crucial as its team interpreted and translated both our business and customer-requirements into a clear engineering specification…There are nine different suppliers involved in the delivery of our service and SIPHON provides a unified technical and commercial interface that spans every single one of them.”
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tancroft logo

Tancroft wanted to expand its service portfolio with a cloud-based UC offering to clients who want to be at the cutting edge, without compromising on quality. “We were hugely impressed by the skills SIPHON was able to demonstrate in Cloud UC….We needed someone who understood how to deliver a fully integrated, end-to-end experience, together with a service wrap that would underpin the high level of service already offered by Tancroft.”
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daisy logo

Daisy needed to be able to respond rapidly to requests for new technologies and services from its forward thinking customers. “Due to the timescales involved, sometimes a skills or resourcing gap exists that needs to be addressed quickly and flexibly. One of many benefits of working with SIPHON is access to the expertise and manpower to keep things moving forward while the hiring process or internal training gets underway.…SIPHON’s breadth and depth of knowledge makes them a trustworthy partner.”
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freedom logo

Freedom was looking for a partner with the technical expertise to enable Microsoft Lync / Skype for Business deployments “SIPHON has uniquely demonstrated a clear and in-depth knowledge of the support we need as a leading Microsoft UC provider and they work closely with us as a valued partner.”




gamma logo
Gamma was looking for a key partner to tackle the growth it was experiencing in the supply and pre-configuration of Polycom end points. “At Gamma, we pride ourselves on being a driving force behind the innovation of SIP-based services. The fact that SIPHON shares this vision has made them a highly valued partner for Gamma
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esprit logo
Esprit wanted to improve the service provided by its support desk, so that it could better assist its customers without needing them to be heavily involved in the resolution process. “Previously, it just wasn’t possible to use historical data to improve our service offering. It didn’t take long for us to realise that the solution from SIPHON would enable us to become significantly more proactive.”
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hso logo
hSo wanted to evolve and enhance its service set by coupling the company's voice offering with its comprehensive set of connectivity, communication and cloud services thereby giving high value customers the edge in their respective industry sectors. "Keeping our platform offering suffciently up-to-date to support current UC features was a constant challenge... SIPHON offers an experience and depth of knowledge on BroadSoft technologies that's unrivalled in the UC market."
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gamma logo
Telenet wanted to be able to completely outsource the design, build and management of our entire new UC solution together with ongoing 24x7 support. This objective created some quite specific criteria that a new technology partner needed to be able to demonstrate. These included solid experience of migrating customers from another platform to BroadWorks. Our research and due diligence showed that Nuvias UC, formerly SIPHON, is the only company in the channel that offers UC expertise and services across the board from core to CPE. They’ve also provided an onsite engineer to support us across both BroadWorks and Oracle SBCs. It’s all working out exactly as we expected.”
Johan Kerckhoven, Marketing Communications Director, Telenet