Service Delivery is a compelling solution from SIPHON which enable Service Providers to efficiently provision, manage, and troubleshoot Hosted Unified Communications services.
Service Delivery provides an end-to-end business process management capability that streamlines the opportunity to cash process, makes it easier for end customers & partners to purchase services, reduces provider costs, and facilitates inter-departmental cooperation for more efficient and effective business processes. The ability to scale a Unified Communications offering is underpinned by automating and simplifying the subscriber and service provisioning process.
Service Delivery from SIPHON incorporates industry leading Provisioning & Enterprise Portals functions - operational and service delivery tools dramatically reduces the manual intervention required in provisioning new users or services and completing Moves, Adds, Changes or Deletions (MACDs) in bulk. This is accompanied with a fully brandable Web 2.0 portal framework to simplify and enhance the user experience, enabling enterprise end-users and administrators to manage UC services directly without requiring Service provider intervention.