SIPHON and Visionutveckling Partner to Deliver Advanced Presence & Call Centre Solutions in Northern Europe

Distribution Partnership to enable Hosted Telephony Service Providers & Telecoms Resellers to deliver innovative new presence solutions to Enterprise Customers


Cwmbran 16th July 2012. SIPHON Networks Ltd (SIPHON), a leading technology integrator and services company, and Visionutveckling, a leading provider of Presence and Availability Solutions, today announced a partnership to jointly deliver advanced Presence solutions to new customers in the UK and Benelux region.

The award winning Visionutveckling Solution delivers significant additional functionality to both existing Hosted and Customer sited PBX platforms via the deployment of the Vision 80/20 platform and associated client interfaces. The solution is widely deployed in the Nordics and Siphon has worked closely with Visionutveckling over the last few months to adapt the product to fit UK market requirements. The solution is already deployed and proven with leading PBX platforms such as Cisco, Avaya, Mitel, Siemens & Avaya plus it is also widely used by hosted telephony providers who have deployed Broadsoft.

"We are very excited about this partnership and the technology can genuinely enable hosted telephony providers and PBX resellers drive more value on a single user interface above standard telephony services regardless of the vendor. The spoken presence solution and slick user interface provides enterprises with much more efficient call handling and improves customer service. The solution is simple to deploy and use and has a very strong economic argument – use of this type of solution in the Nordics is exceptionally high and we believe the UK and Benelux countries will also adopt this technology." said Steve Harris, Director, SIPHON Networks.

"Visionutveckling has over 1,300 Enterprise Customers in the Nordics and a large number of Hosted Telephony providers who are all actively using the Vision 80/20 platform for Advanced Presence services." said Tim Hansen, Business Development at Visionutveckling. "We have strong interoperability across all PBX types and also have strong experience and capabilities in also working into Microsoft environments such as OCS, Lync and Exchange. "SIPHON are able to offer a strong services capability to partners as well as local distribution services and we are delighted to be working together to successfully transfer our solutions from the Nordics."

About SIPHON Networks
Founded in the UK in 2009, SIPHON Networks Ltd is a leading European Systems Integrator focused on the design, supply, delivery & integration of advanced Voice & Unified Communications technology to enable the delivery of innovative services on a robust and scalable platform. For more information please visit: www.siphonnetworks.com

About Visionutveckling:
With more than 1200 CPE installations throughout the private and public sectors, Visionutveckling is a player to be reckoned with. The fact that Vision 80/20 is easy to use and integrates with existing systems has paved the way for our success. Our customers cover a variety of businesses in all sizes, from small companies of no more than 10 employees to large enterprises with more than 80,000 users, all desiring the same thing: professional and effective communications solutions. Established in 2002, we have offices in Stockholm, Göteborg, Malmö, Copenhagen, and Oslo, and are preparing for expansion to the rest of Europe. For more information please visit: www.visionutveckling.se