Enhanced Unified Communications
SIPHON offers a range of enhanced business solutions that closely integrate with Microsoft UC platforms. Services such as Attendant Console & Call Recording can be readily integrated to extend core UC services.
Attendant Console solutions provide true convergence of Information Technology and Unified Communications environments – this ensures the receptionist has a full overview of employees and calls through advanced integration with Enterprise systems for complete voice, directory, calendar & presence synchronisation.
Call Recording is becoming an increasingly important application for a broad spectrum of businesses - driven by needs such as compliance and quality monitoring. The ability to review and confirm the content of calls after the event, is now being viewed as a major business benefit by those involved in industries as diverse as construction, healthcare, leisure and IT, as well as legal and finance.