Hosted Unified Communications

BroadCloud PBX is a fully-managed service offering that provides a comprehensive range of Unified Communications services for business users, delivered from BroadSoft cloud infrastructure. BroadCloud PBX is fundamentally aimed at Service Providers who have the desire to deploy and manage their own BroadWorks UC infrastructure, but need to launch service quickly.

Service Providers can leverage the BroadCloud PBX service as an incubation model through to the deployment of BroadWorks within their network environment. BroadCloud PBX is a white labelled service that Service Providers brand, market and sell to their customers, which ensures they retain the customer relationship. The comprehensive platform and operational support services from BroadCloud PBX includes:

  • Customer network readiness assessment tools
  • Administrative portals to manage branding, product listings, pricing and reports
  • Sales portals for quoting, ordering and reporting
  • Customer support and monitoring tools
  • Customer administrative and user portals for self-service
  • Device management for plug and play CPE
  • Automated CPE ordering process
  • Operational services to assist in provisioning, customer implementation and field services